We specialize in two different fields of claims management services, Texas NonSubscription and Workers’ Compensation.

We are excited about the opportunity to create and grow a relationship with our clients. Below are some of our qualifications and services we provide for our clients.

• Spanish-speaking staff members are available to remove any language barrier and promote communication with your injured workers, where necessary.
• Claims management staff provides an initial contact once a new report of injury is received. Three-point contact includes employee-recorded statements, taken by the local adjuster, as well as any additional recorded statements of witnesses or supervisors.
• Supervisory staff is involved in initial claims review. They will help you navigate proper contacts, compensability, and adequate reserve authority.
• Our staff helps you stay on track with claims handling tasks and specifications. Our program is custom tailored for your organization.
• Our RMIS and CMIS systems can be customized to suit your organizational needs.
• Our fees include claims handling, clerical support, state filings, and contact assistance. The fees also include on-site claims meetings with the dedicated adjuster. Adjuster attendance at any and all mediations, arbitration hearings, and/or trials. Attendance proceedings will be billed to claim file for travel expense only. Adjuster time and attendance is included in the fee.
• We offer online claims reporting, which requires internet access only, at no additional charge. Claims can be reported via email (online), regular mail, or 24-hour fax. Electronic access to claims system for reporting & review at additional fee.
• Our internal IT department is able to assist with reporting and file data transfers.
• Able to customize loss reports, trend reports, and graphs. ACM can also provide client access to run reports at client locations.